

Our mission is to create a space for people to strengthen their mind and body, make friends and find their happy place. With a focus on people and the planet, we strive to redefine what a climbing wall can be. Smiles on tired faces is our greatest achievement. Yes, this is our overall mission statement but it applies to every aspect of the business, especially our awesome team!
Being part of our team comes with a whole host of benefits including free climbing, competitive pay, discounted food in The Gritstone and a great carer pathway. However, most of our staff are simply here for the community, atmosphere and friendships. Needless to say you will almost always find members of our team at Substation on their days off, climbing, drinking coffee or just kicking back, there aren’t many workplaces where this happens and it’s something we’re really proud of!
We’re looking for a proactive and organised Operations Manager to support the day-to-day running of the centre. Reporting to the Centre Manager, you’ll help lead teams, maintain high operational standards, and ensure a smooth, safe, and efficient environment. Ideal for someone who thrives in a fast-paced setting and is passionate about team development and customer experience.
Join the welcoming team at Substation Brixton as a Cleaning Team Member on a flexible zero-hour contract – helping maintain a clean and friendly environment with great perks including free climbing membership and staff discounts.
The Duty Manager role is responsible for leading shifts, supporting the wider team, maintaining operational and safety standards, and ensuring customers have a safe, welcoming, and positive experience throughout the centre.